Lacey Endres, CIC

Director of Client Services

Property & Casualty

Lacey Endres is the Director of Client Services, Property & Casualty, for M3 Insurance. Working from the Madison office, she is responsible for the strategic oversight and leadership of our Property and Casualty Client Services division and CUNA Mutual Group Program.


Lacey earned her Bachelor of Arts in Spanish and International Business from the University of Wisconsin-LaCrosse in 2000. She worked for Northwest Airlines in Minnesota for more than six years, gaining experience in domestic pricing, training incentive programs, financial analysis, and operational staffing. Lacey joined M3 in 2007 as a Property and Casualty Support Specialist, and was then promoted to a Property and Casualty Account Manager. She remained in that role until 2012, when she was promoted to the Property and Casualty Client Service Manager. She served in that role until January 2018, when she was promoted to her current role.


Lacey is licensed in Wisconsin as a property and casualty insurance agent, and has earned the designation of Certified Insurance Counselor (CIC). She has also completed the YWomen Lead series through the YWCA. The YWomen series places a focus on women’s leadership by developing skills to support personal growth and strengthen the organization where you work.

Community Impact

Lacey is Chair of the Education Committee for the Professional Insurance Agents of Wisconsin, and a United Way of Dane County Rosenberry member. She also volunteers her time at the VSA Arts of Wisconsin.